Archive for October, 2007

Outsourced — The Movie

Outsourced is a new independent film in which a Seattle call center manager is fired and sent to India to train his own replacement.

I have not yet seen the film.

Here’s the abstract:

OUTSOURCED is a modern day comedy of cross-cultural conflict and romance. Todd Anderson (Josh Hamilton) spends his days managing a customer call center in Seattle until his job, along with those of the entire office, are outsourced to India. Adding insult to injury, Todd must travel to India to train his new replacement. As he navigates through the chaos of Bombay and an office paralyzed by constant cultural misunderstandings, Todd yearns to return to the comforts of home. But it is through his team of quirky yet likable Indian call center workers, including his friendly and motivated replacement, Puro, and the charming, opinionated Asha (Ayesha Dharker), that Todd realizes that he too has a lot to learn – not only about India and America, but about himself. He soon discovers that being outsourced may be the best thing that ever happened to him.

If you see it, please return here and give us your review.

Add comment October 8th, 2007

Business Schools Forgetting Their Missions?

In my other life, I was under daily (hourly?) attack by people who disliked attorneys. Until, of course, they needed one, and then they wanted to be my best friend.

From time to time I reflect back on the survey of the American public that the American Bar Association (ABA) did a few years ago on people’s perceptions of lawyers.

The ABA found that many people held lawyers in low esteem because, among other things, they perceived them as too hard nosed, too aggressive in their representation of clients, etc.  But when the survey asked these respondents what qualities they/the respondents would most want in their own lawer, at the top of the list were items like, “I want him/her to be aggressive” and “I want him/her to be hard nosed for me”.

Go figure. Ahhh Americans …. they never cease to amaze me and prove time and time again that those darn economists may be right – maybe we are a people, no different or special than others, who are motivated by self interest and we respond to incentives that favor what we value in life  (rational choice theory!).

Now that I am in a business school, I have found that my pain in this regard has not subsided.

My friends across the world have recently emailed me, over and over and over (will you people get back to work?!), the recent Wall Street Journal article, Business Schools Forgetting Their Missions?

Good article. It raises some excellent points. And it also raises a few points that don’t hold much water.

And yes, business brow beaters out there, I read the darn thing long before you emailed it to me. No need to send me another! Get back to work! I already have plenty of copies!

But like most things in life, at least in my view, the truth probably lies somewhere in the middle.

Your thoughts?

Brow beat away. But don’t look for me to argue back or try to counter. I have (finally) learned that there are some arguments in life one just can’t/won’t win with somone on the other side who has made up their mind.  E.g.,  the abortion debate, creationism vs. evolution debate, “are there too many lawsuits in America” debate, “does the rest of the world need American style democracy” debate, the “school vouchers are a good/bad thing” debate, the “we need universal health care” debate, the “the UN does/does not do a good job” debate, ”China is corrupt and the devil versus it’s trying to move forward in good faith” debate, etc., 

I see this as another such issue.

But hey, let me try to close by accentuating the positive. I am doing what I can do make a difference. There is no question in my mind that taking a group of  Orfalea College of Business graduate students each year to China, and now possibly India, is consistent with the core mission of our businesss school, higher education and a hands on eduction.   Can we do more and do better?  Of course.  Of course.  Of course.

And to further accentuate the positive that comes out of business schools and the professors who work in them, this weekend, if you stop by my house, you might just find me re-reading the book by fellow law professors Tim Fort of the George Washington University business school and Cindy Shipani of the University of Michigan business school’s, The Role of Business in Fostering Peaceful Societies.

Now, enough from me about this debate.  I need to get back to work. 

But I do welcome rational and reasonable thoughts on this subject.   And I REALLY, REALLY welcome proposals for improvement that are practical, can actually be exeucted in a reasonable amount of time, and can be afforded and paid for in a resource constrained  enviroment.  If you can offer such a proposal, you are da’ man or da’ woman.

2 comments October 4th, 2007

The Dying Fields

As we discussed at our first pre-departure session, we hope to do an eight day China, eight day India trip this year (TENTATIVE).

To that end, checkout PBS’ recent segment on India, “The Dying Fields.”

I enjoyed it, very much. and learned a thing or two. Scroll down and click on Parts 1, 2, 3, 4, and the final Interview, and then come back here and comment.

What did you learn that you did not know before?

Professor Carr March 13, 2008 addendum: A March 3, 2008 Wall Street Journal article on this topic, India Targets New Budget to Help Indebted Farmers.

6 comments October 1st, 2007

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The posts, comments and/or views expressed on this trip blog, whether by a Cal Poly student or faculty or an outside guest to the blog, do not necessarily reflect the policies or views of Cal Poly, the Orfalea College of Business (OCOB), any of the OCOB's graduate programs and/or other students who participate in the trip.