Expanding Abroad? Avoid Cultural Gaffes
January 21st, 2010
Professor Carr post:
I hope each of you as a graduate student regularly read business news in outlets such as the Wall Street Journal, Financial Times, The Economist, etc. If I owned a company and you interviewed with me, one of the first questions I would ask you to verify if you were truly interested and passionate about business in general (versus a technician just picking up a graduate degree) would be a current events type of a question along the lines of, “It’s great to be able to interview you. What have you been reading about in the Wall Street Journal or Financial Times or other that has peeked your interest? How does that relate to my company and industry and/or what you studied in your MBA program?”
If you were silent, stumbled or babbled … not good … and I might move on the the other five people I brought in to interview for the position. Don’t shoot the messenger, and on that note …
Please see/read this week’s Wall Street Journal article, Expanding Abroad? Avoid Cultural Gaffes. A nice article that will come to life even more when you visit China (or India). But also be thinking above and beyond the “don’t look like a fool” issue that this article raises. That is, ask yourself, “What business opportunities do I see not being met or satisfied that exist due the cultural differences I am seeing? Could I build a business around them? If so, how?” This is not an meaningless academic exercise. Many of you will work for firms that do or one day will do business in or with markets like China, India, Brazil, Russia, etc. have clients based there, work with colleagues or clients from those markets, etc.
Entry Filed under: Pre-Departure, China, India, Pre-Departure
1 Comment Add your own
1. Phil Hamer | January 23rd, 2010 at 3:57 pm
Thanks for the good advice Dr. Carr. Being well read in our industry and major will help us all in lots of situations, especially job interviews. I believe that is one of the things that got Sarah Palin in trouble.
I enjoyed the WSJ article. The thought of one person trying to be as serious as possible to impress the other who is trying to be as jovial as possible is hilarious.
Sometimes it is hard to tell what could potentially be a cultural gaffe. I’ll never forget the time when I was overseas in Singapore and a group of us Americans were making Pakistani food with a group of Pakistanis for an activity. We were being taught how to make Chapatis which are the Pakistani version of the tortilla. We Americans thought it would be fun to start tossing the dough back and forth to each other like they do in fancy pizzerias. We were laughing and throwing the dough back and forth and the Pakistanis were all becoming very upset. One girl even started crying. Come to find out, bread and dough is considered a sacred thing in Pakistan. Especially in poor areas of the country where most of them were from. Us throwing the dough around as if it meant nothing was sacrilege to them.
We had to do a lot of apologizing and it really put a damper on what should have been a fun activity.
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